BuyPokerTablesOnline :: Customer Service
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Customer Service |
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Consumer Guide
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Privacy & Security
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Shipping & Delivery
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Ordering Information
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Returns & Exchanges
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Payment & Pricing
About Us
Welcome to BuyPokerTablesOnline.com!
We are the premier online poker table retailer with the largest selection of poker
and game tables anywhere.
Why buy from BuyPokerTablesOnline?
Our mission is to provide you with a simple, convenient, reliable, and satisfying online shopping experience! The following outlines a few reasons why we firmly believe you will become a customer for life:
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Product Selection
– BuyPokerTablesOnline brings you the largest online selection of poker tables
and game chairs with a variety of unique choices at prices that fit most every
budget. Our interactive search features makes it easy to locate the perfect poker
table and game chair sets among our vast selection for your home with just a
few easy clicks. Shopping for a new poker table is easy with
BuyPokerTablesOnline!
- Unmatched Quality – At BuyPokerTablesOnline,
we sell brand new high quality poker and gaming tables. All poker tables carry
a full manufacturer’s warranty, and we stand behind the quality of every poker
and game table on BuyPokerTablesOnline.
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Competitive Prices – Due to our
longstanding relationships with worldwide manufacturers, BuyPokerTablesOnline
is able to offer the most competitive price on poker tables and game chairs
anywhere. Here at BuyPokerTablesOnline, we are proud to help you save money
on the poker tables you want.
- Secure & Safe Shopping – We understand that
your security and privacy is a concern when shopping online. BuyPokerTablesOnline
uses a safe and secure online ordering system that protects your privacy every step of the way.
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Customer Service
– Our professional and knowledgeable sales and service staff is only an e-mail
or phone call away to assist you whether you are thinking about buying a new poker
table, or have already made a purchase. We’re here to exceed your expectations.
Give us a call! Our professional and friendly team is available Monday through Friday between 8:00AM - 6:00PM PST and Saturday through Sunday between 9:00AM and 4:00PM PST to get you the service you
need. Additionally, BuyPokerTablesOnline offers no-hassle returns, and your satisfaction is guaranteed!
At
BuyPokerTablesOnline, we strive to provide you with an enjoyable shopping
experience, and we’re positive you’ll enjoy the poker table you purchase. Our elegant
and modern poker tables will provide the perfect finishing touches in your
home.
Thank
you for trusting us with your poker table needs!
The BuyPokerTablesOnline Team
Satisfaction Guarantee
Our
Customer Commitment
BuyPokerTablesOnline is unconditionally committed to providing you with the
largest selection and highest quality poker tables at the most competitive prices with
the most knowledgeable customer service staff in the business! We stand behind
our products at BuyPokerTablesOnline, and
pledge to you the safest and most enjoyable online shopping experience. We have
taken every measure to make shopping for quality poker tables at BuyPokerTablesOnline
the best option of any online or offline
retailer.
Quality
Poker and Game Tables at Competitive Prices
At BuyPokerTablesOnline, we comb the web and constantly check our prices to make
certain you are receiving the best value and to ensure our poker and game table
prices are the most competitive anywhere*. When
comparing our prices with other online retailers, please make certain you are
comparing the total price (which includes the price of the item, shipping
costs, and applicable taxes) and order processing time. We would be quite
surprised if you found a total price for a poker or game table lower than ours,
but let us know if you do and we'll attempt to match it at the time of purchase.
BuyPokerTablesOnline strives to deliver
exceptional value and service, which means offering you quality poker tables
and game tables at great prices.
*Low price guarantee does not include clearance or closeout items,
non-retail, private sales, membership clubs, and auction websites. The internet
site must have the exact brand and model available for purchase and delivery.
(Out of stock or back ordered items are not eligible).
14-Day No-Hassle Return Guarantee
Your complete satisfaction is our number one goal, and we are proud to offer the most convenient and flexible return
and exchange policy anywhere! Should you not be completely satisfied
with your new purchase, you may exchange the item within 14
days of receipt for store credit towards another item with
BuyPokerTablesOnline. Please ensure the returned item is new, unused, and
resalable condition inside the original packaging.
Please
note when making an exchange, although we send out your item with no
shipping charges, actual round trip freight charges will be deducted
from your store credit to return the item to us. Please refer to our Returns & Exchanges information section for complete details. Additionally, there are no restocking fees.
Track
Your Order
Once your item is shipped, you will receive a tracking number to follow the progress of your shipment.
Please
note that shippers may not “location-scan” all of their shipments in an
effort to speed delivery. Packages are processed in bulk when shipping
volume is high, and the first time a package may be scanned could be
upon arrival at a regional center near the destination. Please do not
be concerned if you do not see any tracking data for your shipment and
the estimated delivery date has not yet passed.
Returns & Exchanges
We
are proud to offer an easy and flexible return and exchange policy by
offering a 14-day unconditional guarantee. After you receive your
order, if the item does not match the decor of your home, your taste,
your colors, or just plain didn't meet your expectations, we will
provide you store credit for any other item in our inventory.
Please
note when making an exchange, actual round trip freight charges will be
deducted from your store credit to return the item to us. Round trip
freight charges include outgoing shipping charges on free delivery
items. We cannot provide any reimbursement or credit for expedited
freight or white glove delivery charges if such a service is selected.
In order to properly exchange the item, we ask that the item be in
new, unused, and unassembled condition, securely packaged inside its
original packaging, as our freight companies will not pick up items
that are not properly packaged. Lastly, there are no restocking fees.
* We will only accept a return if you contact us within 14 days of delivery.
* Items must be returned in their original packaging or additional fees will apply.
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Please note that unless the return or exchange is a result of an error
on our part, we cannot credit shipping or handling charges.
* Please note that orders can only be canceled before they ship.
Please contact our helpful
customer service department at 1-888-230-5934 or email us for
further instructions on your return. In the unlikely event that your order is incorrect,
missing parts, damaged or defective, please call us within 14 days and we will
send you the correct product, replacement product, or replacement parts at no
cost to you. Our
customer service hours are Monday through Friday between 8:00AM and 6:00PM and
Saturday through Sunday between 9:00AM and 4:00PM PST. We are located at 2604-B El Camino Real in Carlsbad, California 92008.
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Quality Poker Tables at Great Prices
We proudly offer the best shopping experience by providing you with the largest selection of stylish and exciting poker tables at the most competitive prices. If you find the same poker table at a lower price, contact us prior to your purchase. We are pleased to help you save money on the poker tables you want.
Free Shipping on all Poker Tables
As an added value to our customers, all poker tables and game chairs ship free.
We Respect Your Privacy
We pledge not to share any personal information with any other company or service.
Customer Testimonials
“I wanted to surprise my husband with an exciting new poker table set, and you made the entire process so easy and enjoyable. I got a great deal with free shipping no less, and he loves playing poker with his boys every week.”
- Tiffany D., Miami, FL
"For some time, I have been shopping online to find the perfect poker table for our recently remodeled home. I found the right poker set at the right price, and was pleased at the attentive customer service.”
- James R., Lewiston, ME
"As a cautious online shopper, your Customer Satisfaction Guarantee, was the main reason we purchased our poker table set with you. The set looks amazing in our living room and brings our family together every week.”
- Nick S., Seattle, WA
“We love to entertain, and our new poker table set was the finishing touches to our home. We were pleasantly surprised at the level of customer service, good prices, and quick and free delivery. Thank you BuyPokerTablesOnline!”
- Scott and Tami B., Berkeley, CA
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