BuyPokerTablesOnline :: Shipping & Delivery
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Shipping & Delivery |
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We understand that you are intersted in the method and time frame in which your new poker table ships. The following will help give clarity to our shipping policies and practices.
- Free Shipping
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Delivery Estimates and Availability
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Tracking Your Package
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Undeliverable Packages
Free Shipping
At BuyPokerTablesOnline, we ship your order utilizing the
quickest, safest, and most dependable transit methods possible. Accordingly, we
have maintained strong relationships with many of the best delivery companies
across the nation. All products on BuyPokerTablesOnline have been carefully selected to be
transported by a specific shipping method in order to provide you with the best
overall delivery experience.
We will notify you
via e-mail when your order ships with a tracking number for your shipment. We
encourage you to track your order online or by phone with the specified
carrier. Most freight carriers can provide an estimated delivery date. Be sure
to contact us if anything seems unusual with the progress of the shipment. At
present time, we are only able to ship poker table orders to destinations in
the lower 48 states and official territories. Unfortunately we are unable to
ship an order to
Hawaii,
Alaska,
or
Puerto Rico.
Delivery Estimates and
Availability
Every poker table
purchased on BuyPokerTablesOnline
has
an estimated lead time, which constitutes the number of business days
needed for an order to be processed and prepared for shipment
at our warehouse. Lead times for poker tables vary based on different contributing factors. Generally
speaking, most of our poker tables have an estimated arrival time of
between 3-4 weeks.
Tracking Your Package
Upon receiving a tracking number, we encourage you to follow the progress of your shipment. Please
note that shippers may not “location-scan” all of their shipments in an
effort to speed delivery. Packages are processed in bulk when shipping
volume is high, and the first time a package may be scanned could be
upon arrival at a regional center near the destination. Please do not
be concerned if you do see any tracking data for your shipment and the
estimated delivery date has not yet passed.
Undeliverable Packages
Packages are
sometimes returned to us as undeliverable. When the freight carrier returns a
package to us as undeliverable, we credit a full refund including shipping
charges. We are not able to reship poker table orders that are returned to us
as undeliverable. Should you wish to repurchase a poker table that was
previously undeliverable, please feel free to place a new order on BuyPokerTablesOnline.com.
If you believe
your order cannot be delivered as addressed and you haven’t received return
confirmation or a refund after 4 weeks from the original estimated delivery
date, please contact us at info@buypokertablesonline.com.
Our freight carriers may consider a package
undeliverable for one of the following reasons:
- Inaccurate
Address. Should the shipping address
be incorrect or outdated, the package is typically returned to us by the
freight carrier or the unintended recipient. When placing a new poker table
order, please double-check your shipping address carefully. We do not ship to
international locations or international
APO
or FPO addresses. Our freight carriers will not deliver poker tables to Post
Office Boxes (PO Boxes).
- Other Address
Problems. In certain cases, it is
possible that the address label becomes illegible during the shipping and
handling process, or that the freight carrier mistakenly delivered the package
at a different address then what was printed on the label.
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Failed
Delivery Attempts.
Most of our
freight carriers make three attempts to deliver your poker table. Packages
which contain more than $400 of merchandise will always require a signature;
otherwise, it is typically the driver's discretion to determine whether a
signature is necessary. Should the freight carrier believe it is best to obtain
a signature and no one is present to accept the delivery after three attempts,
the package will be sent back to us.
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Quality Poker Tables at Great Prices
We proudly offer the best shopping experience by providing you with the largest selection of stylish and exciting poker tables at the most competitive prices. If you find the same poker table at a lower price, contact us prior to your purchase. We are pleased to help you save money on the poker tables you want.
Free Shipping on all Poker Tables
As an added value to our customers, all poker tables and game chairs ship free.
We Respect Your Privacy
We pledge not to share any personal information with any other company or service.
Customer Testimonials
“I wanted to surprise my husband with an exciting new poker table set, and you made the entire process so easy and enjoyable. I got a great deal with free shipping no less, and he loves playing poker with his boys every week.”
- Tiffany D., Miami, FL
"For some time, I have been shopping online to find the perfect poker table for our recently remodeled home. I found the right poker set at the right price, and was pleased at the attentive customer service.”
- James R., Lewiston, ME
"As a cautious online shopper, your Customer Satisfaction Guarantee, was the main reason we purchased our poker table set with you. The set looks amazing in our living room and brings our family together every week.”
- Nick S., Seattle, WA
“We love to entertain, and our new poker table set was the finishing touches to our home. We were pleasantly surprised at the level of customer service, good prices, and quick and free delivery. Thank you BuyPokerTablesOnline!”
- Scott and Tami B., Berkeley, CA
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